X-Sender: jaybee@...
X-Apparently-To: agathiyar@yahoogroups.com
Received: (EGP: mail-8 0 7 3); 28 Jun 2002 23:56:27 -0000
Received: (qmail 41340 invoked from network); 28 Jun 2002 23:56:27 -0000
Received: from unknown (66.218.66.216) by m11.grp.scd.yahoo.com with QMQP; 28 Jun 2002 23:56:27 -0000
Received: from unknown (HELO ipop3) (202.188.0.247) by mta1.grp.scd.yahoo.com with SMTP; 28 Jun 2002 23:56:26 -0000
Received: from user (sp-103-18.tm.net.my [210.186.103.18]) by ipop3.tm.net.my (iPlanet Messaging Server 5.1 HotFix 0.6 (built Apr 26 2002)) with SMTP id <0GYF004CGX60SH@...> for agathiyar@yahoogroups.com; Sat, 29 Jun 2002 07:56:26 +0800 (SGT)
Date: Sat, 29 Jun 2002 07:56:06 +0800
Subject: Informative letter about Bouncing Emails
X-Sender: jaybee@...
To: agathiyar@yahoogroups.com
Message-id: <3.0.3.32.20020629075606.01607e58@...>
MIME-version: 1.0
X-Mailer: QUALCOMM Windows Eudora Pro Version 3.0.3 (32)
Content-type: text/plain; charset=iso-8859-1
Content-transfer-encoding: quoted-printable
From: JayBee
X-Yahoo-Group-Post: member; u=1292825
X-Yahoo-Profile: jaybee555
X-Yahoo-Message-Num: 18864
Dear Friends,
Here is an informative letter about 'bouncing emails'
and the consequences.
Regards
JayBee
---------------------Forwarded--------------
Reclaiming Bounces, the Hard Way
By Janet Roberts
It has been a while since an Ezine-Tips reader sent in a complaint
about Listbuilder, MSN's list-hosting service that replaced the
free ListBot last year. But, that doesn't mean things have been
hunky-dory, as THE TICKET publisher Chris McGinnis reports:
"I'm still battling it out with Listbuilder. On my last broadcast of
THE TICKET (http://www.travelskills.com/), they sent me back a list
of 300 or so 'dropped due to bounces' addresses. I promptly sent
that entire list the memo (below, as I always do) and have received
at least 25 responses so far asking for reinstatement. Interestingly,
many of those addresses that Listbuilder said were bad, but were in
fact NOT bad, are from msn.com addresses. This leads me to believe
that Microsoft-owned MSN is bouncing emails from Microsoft-owned
Listbuilder as 'spam.'
"Another thing that happened in the last mailing, which might be of
interest to some of your readers: We had several hundred readers
from Arthur Andersen, and have subsequently lost them as they leave
and the firm shrinks to nothing. Wish there was some way we could
contact them at their new employers and remind them to resubscribe
with their new addresses!"
Chris told me he has now reinstated about 30 addresses from the list
of 300 bounced-and-removed addresses. About 50 came from Arthur
Andersen readers. The rest are still missing in action.
Chris was able to account for 26 percent of his bounces by writing
the address owners directly. He copied the list of removed addresses
into a memo using the blind-carbon-copy function, which hides the
full address list, and then sent it out. It's a lot of work but worth
it if you value every good address.
One caveat: The address might have bounced because the recipient's
mail server is blocking Listbuilder for some reason. Just because
you can reach the missing person doesn't mean your list host's mail
server can.
It's pretty clear across the email industry that bounce rates are
up. Here are some reasons why:
-- Past, present or future white-collar layoffs at companies such as
Andersen, Enron, Hewlett-Packard/Compaq and telecoms, whose
employees had ready access to good company email resources.
-- Web email services that have either ceased operations or cut back
storage space, thus rejecting more mail from people who don't
clear out their mailboxes. Changes also might be creating more
churn among users who move to other services, although a recent
email study suggested thatபூஙுs not happening to a measurable
degree yet.
-- Changes in the way some email services classify and manage hard
and soft bounces.
Unclear how to distinguish between a "soft bounce" and a "hard
bounce?"Just what does "Access denied" really mean?
=====================================
